Feature:
Needs more useable parameters. Also, would be nice if you could backup your custom settings. Mine had a glitch and I lost hours of programming.
Quality:
It is sturdy and easy to use.
Value:
It sucks. Don't buy it. Buy a real vocal processor. Spend another two or three hundred, even a thousand. Why throw your money away on this?
Sound:
The sound quality is fine, perhaps a bit of noise for vocals. The main thing is that none of the presets are really any good. Actually, none of the parameters are very good for vocals unless you're having a halloween party. I've been runing my guitar through it and getting some interesting sounds (so I don't feel like I blew over $200), but other than that, it sucks.
Support:
Haven't dealt with them. I'd ask them to give me my money back.
